Business Continuity & DR

Increasingly businesses are expected to be online all the time. Our role is to ensure you can handle disruptions as effectively as possible. It’s not just enough to have backups anymore – you need to take into account where those backups are stored, are they at risk in the event of a disaster?

If you need a backup how do you access it?

How long can you operate if all your IT systems are down? How will it impact customers?

How long can you operate if all your IT systems are down? How will it impact customers?

Part of our DR planning services is to first understand the key points of your organisation and identify key applications and services – in many cases some services/systems need a fast return to operation time but often not everything needs to be in this category.

We can replicate hardware and backups to multiple locations around New Zealand or the world.

Once a DR plan has been documented it is appropriate to test and review the processes so that when you actually need it, the systems work as expected. Think of it as a fire drill for your systems.

The process involves the following stages:

Business Impact – Determine which business process or function is critical to the organisation in the event of a disruption. Secondly to determine how long the business can survive without the key process or function
Risk Management – Understand where and what the risks are.
Incident Response Plan – Specify who the primary contact people are in the event of a disruption.
Business Continuity Plan – This is the plan to be used in the event of a disruption and how to respond, safeguard the vital business functions and return to business-as-usual.